Legal
Privacy Policy
Draft policy prepared for review. Bracketed items require a business decision or legal review before publication. Effective date: [DATE TO BE DETERMINED].
Information We Collect
We collect information you provide directly through account applications, orders, product requests, quote requests, and contact forms, along with limited information collected automatically when you use the website.
Business Account Information
Legal business name, DBA, business type, billing and shipping addresses, tax-exempt or resale status, requested payment method, and authorized user details submitted during account setup.
Contact Information
Names, company names, email addresses, and phone numbers submitted through contact, bulk pricing, or account forms.
Order Information
Products ordered, quantities, purchase order numbers, internal reference numbers, delivery preferences, order notes, and order history associated with your account.
Product Request Submissions
Descriptions, part numbers, measurements, equipment make/model/year, quantities, timeframes, and notes you submit when asking us to source a product.
Uploaded Photos
Photos you upload with a product request are used to identify and source the requested product. Do not upload photos containing confidential or personal information you do not want shared with sourcing partners.
Website Usage Information
Standard technical information such as pages viewed and general device or browser details. [BUSINESS POLICY REQUIRED] — confirm which analytics or logging tools are in use.
Cookies
Cookies or similar browser storage may be used to keep you signed in and to remember items added to an order. [BUSINESS POLICY REQUIRED] — confirm any advertising or third-party analytics cookies.
How Information Is Used
To review account applications, provide pricing, process and fulfill orders, source requested products, respond to inquiries, issue invoices, maintain account records, and improve our products and service.
Service Providers
We may share limited information with vendors, manufacturers, carriers, payment processors, and technology providers who help fulfill orders and operate the business. [LEGAL REVIEW REQUIRED] — confirm the list of processors and any required agreements.
Data Retention
Account, order, and transaction records are retained as needed for business, accounting, and legal purposes. [BUSINESS POLICY REQUIRED] — define retention periods.
Data Security
We use reasonable administrative and technical measures intended to protect information submitted through this website. No method of transmission or storage is completely secure.
Your Choices
You may request updates or corrections to your business account information, or ask questions about the information we hold, by contacting us. [LEGAL REVIEW REQUIRED] — confirm applicable state or international privacy rights.
Policy Updates
This policy may be updated from time to time. The revised policy takes effect when posted to this page.
Contact Information
Privacy questions: [PRIVACY CONTACT EMAIL PLACEHOLDER]. Mailing address: [BUSINESS ADDRESS PLACEHOLDER].